In this guide, we will focus on this typical problem with Spotify and try to see some troubleshooting steps to fix the issue.
Why Spotify Logged Me Out?
Perhaps the most popular music streaming service nowadays is Spotify. It offers a huge music selection from several artists all over the world. The app is available for iOS as well as Android platforms. The Spotify app works only when you connect your device to the internet. Simply log in to Spotify using your credentials, choose a playlist or artists, and play the music. It is that simple. Like everything internet-related, even Spotify sometimes has problems. One common problem these days is that it logs you out of the app. As annoying as it sounds, there are some simple solutions to fix this. But we will first see some possible reasons for the “Spotify Logged Me Out” error.
Problem with Your Account
This is a very rare situation but if there is a problem with your specific account, then Spotify will log you out and you cannot log back in. If there is a glitch in the software or server side of Spotify, particularly the “username” and “password” sections of the software, then you can face this problem.
Too Many Devices with the Same Login Details
It is very common for a group of friends or family to use a single account, especially premium apps such as Spotify and Netflix. Another situation can be you have multiple devices where you used the same Spotify login details. There is no restriction on the number of devices you can use with a premium Spotify account. But sometimes, Spotify servers see this as a bug and can try to log you out of some devices. Another problem with sharing a Spotify account is that if any of your friends or family members changed the password, then you will obviously log out from the app as you have the incorrect password.
Problem with Spotify Servers
This is possibly the main reason for the “Spotify Logged me out” issue. A problem with Spotify servers or networking infrastructure will sometimes log you out.
Spotify Not Working in Your Country
It is very rare to see a music streaming app being banned in a country. But anything is possible. If there is any sensitive content or podcasts on Spotify, then a region or country can put a temporary (or permanent) halt to Spotify services.
Problem with Spotify Software
Spotify is available for iPhones, Android Phones, and Windows machines. You have to download the apps from respective stores and start using them. But if there is a problem with the Spotify app or software, then it will log you out.
Using the Old Spotify App
If there is an issue with the Spotify App, especially an older version of it, then you can face the Spotify Logged Me Out error.
You Messed with the App (Sign out everywhere)
There is an option in the app to sign out of all the devices where this Spotify account is logged in. This can be a problem if you are using a shared account. If the owner of the Spotify account decided not to share the account anymore, then he/she can press the “Sign out Everywhere” option and change the password. If that is the case with you, then Spotify will log you out and you cannot log back in. There is also a chance that you accidentally pressed “Sign out Everywhere” on one of your devices and it logged out on all the devices.
Problem with Third-party Apps
Spotify has beautiful integration into some third-party apps such as Apple CarPlay, Android Auto, Siri, Alexa, etc. If there is any compatibility issue with any of the third-party apps you are using, then there is a chance that Spotify will log you out.
Here’s How to Fix Spotify Logged Me Out Problem
Check with Spotify
Spotify stays active on Twitter to update any major announcements or issues. As many users started facing the problem and posted “Spotify Logged Me Out” messages on different platforms (Twitter, Reddit, etc.), Spotify immediately put a message saying that it is working on the issue. So, if the problem is with Spotify, then first check if they posted any messages or updates regarding the issue. They will also publish a troubleshooting guide if many users are logged out of their Spotify app.
Are You Using a Shared Account?
If you are sharing a Spotify account with your friends or family (to share the premium charges), then there are a couple of ways this can go down. The first thing is if you are using a lot of devices (your own devices – smartphones, tablets, etc.), then chances are you will be using a single premium account with all those devices. While the number of devices isn’t the issue, it can sometimes be a bug on the Spotify side. It tries to log you out of some devices. The simplest solution is to change the password on your main account, log out of all the devices, and re-login using the new password. If you are sharing the Spotify account with other people and if someone changed the password, then also it will log you out. Talk to your friends or family and see if anyone changed the password. If that is the case, then ask them to share the new password with the rest of you. If no one changed the password, then log out of all the devices, change the password and share the new password once again.
Log in to Spotify’s Web App
If Spotify logged you out from the app, try to log in using Spotify’s Web Player app. If you are able to log in, then there seems to be a problem with the app on your device. But if you are unable to log in to the Web App either, then try to change the password. You can also see if Spotify’s Servers are up and running.
Check if Spotify is Down
Speaking of Spotify’s Servers, it is sometimes the case where they update or upgrade them. During this time, if there is any software problem, then Spotify will log you out. Use the Downdetector website and see if any other users are reporting downtime with Spotify. If there are many users with a similar issue, then chances are the problem is with Spotify, and all you can do is wait for them to fit it as soon as possible.
Update Spotify App
Spotify, like many developers, updates its app regularly to fix problems, issues, and bugs. If you are using an outdated app and did not update it for a long time, then it is high time that you update the app. Just go to Play Store (on Android devices) or App Store (on iOS devices), search for Spotify, and update it.
Uninstall Spotify and Reinstall it
If the problem is with your app or device, then uninstalling the Spotify app from your device and reinstalling it might solve the issue.
Change Your Password
If you are able to log in to Spotify’s web app but not the smartphone app, then try to change the password using the web app and use the new password in the smartphone app.
Clear Spotify App’s Cache and Data
If there is any corruption of the Spotify app’s data, then you can clear all the data and cache and try to re-login. This is the simplest way to start fresh with the Spotify app without actually uninstalling it.
Restart Your Device
A common and sometimes the simplest solution to several problems is to simply restart the device (Android Phone, iPhone, etc.).
Contact Spotify Support
Try and contact Spotify’s support team and explain the issue to them. If there is a problem with only your account, then they can guide you with a solution. But if it is a common problem with several users reporting it, then they will try to fix the issue and update you.
Conclusion
Spotify is a very popular online music and podcast streaming app. Despite its popularity, there are small issues every now and then, either with the playback, connectivity, or others. One common problem is it will log you out all of a sudden and you cannot log back in. You will be furious about why Spotify Logged Me Out. In this guide, we saw the basic reasons why Spotify logs users out. Then, we saw some simple troubleshooting steps you can follow to fix the issue. Comment * Name * Email * Website
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